Stats/Usage Summary Feedback
A user got in touch with our customer support after he got a notification one sec thinks he turned off the automation (which he didn’t, he just broke his habit of opening Instagram that often). He wishes for feedback from the app, if your usage changed positively:
“This app has been awesome in many ways. But one feature I believe is missing is the ability to checkmark the apps I feel I’ve conquered. […]I want to be able to mark that I’ve beaten my impulsive use of instagram instead of being accused of turning off the shortcut.“
An idea would be to give check-ins like notifications for users after some time when their behavior change for the better – or if they get worse give some ideas on how to help them.
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