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No Intervention on Locked Apps

For some reason, on some of my apps that I have set to require biometric identification to open, open one sec the first time I open them in the same hour, but if I try and open it again, I just get this screen with no app opening:

This is specifically happening on an iPad Air with Spotify set to require Touch ID to open.

Let me know if you need more info

Thanks

4 comments

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Comments4

  • Lucas

    Team•

    Apr 24

    Hi there,

    our developers were not able to reproduce this. Could you provide a screenrecording of this happening, please?

    • Ben

      •

      Apr 24

      Yep, here is a screen recording of it happening (This time I could open it twice and it worked, but not the third time)

      • Ben

        •

        Apr 24

        Upon waiting for it to reset, I tried again and this time it only brought me to the set time screen once before keeping me in Spotify with the locked screen.

        • Lucas

          Team•

          Apr 25

          Thanks so much, forwarded this directly to our developers. Will get back to you asap!