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Re-interventions stall

Bug Reports🍏 iOS

Sometimes there is a bug that after multiple re-interventions, the app just stops doing re-interventions.

Platform
🍏 iOS
Posted by Temirlan Abishev ·
Status: In Exploration5 comments

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Comments5

  • Lucas

    Team•

    Sep 22

    Hi there, @Temirlan Abishev !

    We fixed a lot of re-intervention related bugs in the last updates. Could you update to the latest one sec version and see, if that betters the behavior?

    If not, sending us a sysdiagnose per mail right after the problem occurred would help us a lot to investigate and fix this bug.

    How to do a sysdiagnose report:

    https://tutorials.one-sec.app/en/articles/3972418

    Here to help

  • Lucas

    Team•

    Sep 10

    Hi there, @Temirlan Abishev

    thanks for getting in touch!

    Which iOS version, which one sec version are you using?

    Can you attach a screen recording?

    Here to help

    Lucas

    • Temirlan Abishev

      •

      Sep 11

      Hello,

      ipados26 and ios26, the latest version of oneSec.

      Screen recording is not possible because it might take a long time to encounter.

      Usually it happens this way:

      1. I open the app and go through intervention once. Then I lock the device and go away for hours. I come back and open the app, and onesec forgets to reintervene or count the time. Maybe the best solution would be to simply lock the app again after certain time runs out in standby mode?

      2. I open the app and go through multiple reinterventions, and onesec just stops with the reinterventions.

        I suspect it may have to do something with onesec simply being shutdown in the background.

      • Lucas

        Team•

        Sep 11

        Thanks so much, @Temirlan Abishev. Forwarded this to our developers! Will get back with more info or questions asap.

        • Temirlan Abishev

          •

          Oct 12

          Thanks for fixing this. It is actually terrible now! I just cant get around it anymore.