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"Unexpected Application Error!"

Hi there, the intervention isn’t showing up when it should on my desktop (Firefox). Whenever I open Onesec and click the relevant website, I receive the message “Unexpected Application Error/n.types is undefined” with a bunch of script. I receive the same message when I click “Customize” to try to run One Sec’s Debug banner.

Is it possible to provide any guidance on what I can do?

Status: Completed5 comments

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Comments5

  • frederik

    Team•

    Mar 8, 2025

    Thank you, we‘re taking a look! Which operating system (version) and which firefox version are you using? And are you on the latest update of the firefox extension?

    • Anelyse Weiler

      •

      Mar 9, 2025

      Thanks for your quick reply! Answers:
      1. Windows 11 Enterprise, Version 22H2
      2. Firefox: 136.0 (64-bit)
      3. I’m not sure, but I have One Sec set to “allow automatic updates,” and I just checked for updates to One Sec (there were none). I think so?

      • frederik

        Team•

        Mar 10, 2025

        We’re on it! Hope to get an update out today!

      • frederik

        Team•

        Mar 10, 2025

        Update is out now! Sorry for the trouble!

        https://addons.mozilla.org/en-US/firefox/addon/one-sec/

        • Anelyse Weiler

          •

          Mar 10, 2025

          Perfect - it works! Thank you :)