Troubleshooting
Fix issues with permissions, virus scanner alerts, split-screen, and purchases.
- Cannot purchase one sec pro [Android]Having trouble upgrading to one sec pro on Android? If purchase options are missing or grayed out, learn how to resolve Google Account connectivity issues and restore the upgrade path.
- Flagged by Android Virus Scanner (False Positive)Is your Android device or anti-virus app (like Avast) flagging one sec as a threat? Learn why this is a 'false positive' and how to safely proceed with the app.
- one sec not triggering (Additional Background Settings) [Android]Is one sec not working on your Android device? Many manufacturers use aggressive battery-saving techniques that stop one sec from running. Find the specific settings for your phone model (Samsung, Xiaomi, Huawei, etc.) here.
- Intervention not showing up when it should [Android]Is one sec not triggering on your Android device? Check this guide to verify accessibility permissions, disable battery optimization, and troubleshoot common background issues.
- one sec intervention opens in split-screen / multi-window
- Can I use one sec without the Accessibility Permission?Prefer not to use Android's Accessibility Service? Learn how to set up one sec using the 'App Usage Access' legacy method and understand the trade-offs in performance and stability.
- Is one sec compatible with my phone?