Cannot purchase one sec pro [Android]

Having trouble upgrading to one sec pro on Android? If purchase options are missing or grayed out, learn how to resolve Google Account connectivity issues and restore the upgrade path.

Last updated 2 months ago

The Main Cause: Multiple Google Accounts

The most common reason for this issue is having multiple Google accounts signed in on the same device. This can sometimes confuse the Google Play Store's ability to process in-app purchases for specific apps.

How to fix it:

  1. Check your Accounts: Go to your device's System Settings → Passwords & Accounts (or Users & Accounts).

  2. Verify the Primary Account: Ensure that the Google account you used to download one sec is the primary one active in the Google Play Store.

  3. The Workaround: Some users have found that temporarily removing secondary Google accounts allows the purchase options to appear. You can add the other accounts back once the purchase is complete.

  4. Restart the App: After checking your accounts, force-close one sec and reopen it to see if the Pro options are now available.